Excellent Good Average Fair Poor N/A
Comments:
2. How would you rate Barton Insurance Agency’s Commercial Lines customer service?
3. How would you rate our claims service?
4. If you were less than satisfied with our claims service, was the problem with:
N/A The Carrier? Barton Insurance Agency?
5. If the problem was with Barton Insurance Agency, was it:
Timely processing of claim Attitude of Agent Coverage and/or claims process explanation
6. If the problem was with the Carrier, was it:
Response Time Attitude of Adjuster Timeliness of Payment
7. Were you aware of the Barton Insurance Agency website, www.nhins.com?
Yes No
8. What do you find helpful on the website? (Check all that apply)
Contact Information Company Links Coverage Information Quote Forms Ease of Navigation (Other)
9. Do you have any additional comments or requests that would make doing business with The Barton Insurance Agency better?
Thank you for completeing our survey. It is our desire to continuosly improve our process and add things that will be of value to you, our customers.
